Shipping & Delivery FAQ
What are the shipping & delivery options?
What are the shipping & delivery options?
We offer complimentary standard delivery which is threshold level delivery.
Standard delivery is threshold delivery, meaning your order will be delivered to the first dry accessible area of your home (porch, garage, mailroom, lobby).
At this time, we do not offer in-home delivery or room placement. Please plan accordingly.
How long will it take to receive my sofa?
How long will it take to receive my sofa?
Estimated delivery windows are listed on each product page.
Orders typically require 3-4 business days for processing before shipment. Once shipped, delivery generally take 6-10 business days, depending on your location.
You'll receive tracking details as soon as your order is on its way so you can follow your sofas journey.
How is delivery scheduled?
How is delivery scheduled?
Once your order ships, the carrier will contact you directly to coordinate your delivery. Our team will also send you a link via email to schedule your delivery.
If you need to reschedule, you'll work directly with the carrier to arrange a new date. Almond Wind does not manage carrier scheduling or rescheduling requests.
How will my order ship ?
How will my order ship ?
Your order will be shipped via UPS, FedEx, or LTL (Less Than Truckload) freight shipping. Your shipping confirmation will provide details for your specific carrier.
What happens if I miss my delivery date/time?
What happens if I miss my delivery date/time?
If you’re unable to make your scheduled delivery window, please contact the carrier directly to arrange a new date.
Delivery scheduling and rescheduling are handled by the carrier once your order has shipped. If you need assistance or have questions, our team is always happy to help guide you in the right direction.
Can I expedite my order?
Can I expedite my order?
At this time, we do not offer expedited shipment. Orders are delivered within the standard timeframe once they leave our warehouse.
Can I request a signature for delivery?
Can I request a signature for delivery?
Yes. Signature requests are standard for our delivery.
Where do you ship?
Where do you ship?
We currently ship to all of the 48 contiguous United States. Unfortunately, we do not ship Alaska, Hawaii, Canada, Mexico, Puerto Rico, and all other countries. Please note that we do not ship to PO Boxes or APOs at this time



