Shipping & Delivery
How long will it take to receive my sofa
Once your sofa ships, delivery typically takes 5-7 business days. You'll receive tracking information so you can follow your sofas journey home
What are the shipping & delivery options?
We offer different tiers of delivery from standard to white glove.
- Standard shipping is free which includes delivery to your location.
- Silver Standard Shipping is $300 and includes delivery to the room of your choice
- Gold Standard Shipping is $350 and includes delivery to the room of your choice, unpacking of sofa, and debris/package removal
- White Glove is $500 and includes delivery to room of choice, unpacking of sofa, debris/package removal, and assembly of sofa
Can I expedite my order?
At this time, we do not offer expedited shipment. Orders are delivered within the standard timeframe once they leave our warehouse.
Can I reschedule my delivery?
All scheduling is handled directly by the carrier. In your shipping confirmation email, you’ll receive a link from the carrier that may allow you to reschedule or adjust your delivery date.
If the carrier offers this option, you’re welcome to use it. However, not all carriers provide rescheduling services, and we do not control their policies.
If you miss your scheduled delivery, you’ll need to communicate directly with the carrier to arrange a new date. Almond Wind does not manage or guarantee delivery reschedules.
What happens if I miss my delivery date/time ?
If you miss your scheduled delivery, you’ll need to communicate directly with the carrier to arrange a new date. Almond Wind does not manage or guarantee delivery reschedules.
Can you assemble my sofa?
We do not assemble furniture. However, if you select our Platinum delivery option, the team will bring your sofa into your room of choice and perform light assembly (30 minutes) You may also arrange assembly seperate by contacting us directly. We can help coordinate with a trusted service provider through Thumbtack or Task Rabbit (additional fees apply)
Can I request a signature for delivery?
Yes. Signature requests may require an updated delivery option. Our standard free delivery is threshold, meaning your sofa will be delivered to your front door. If you'd like delivery inside your home (room of choice) or assembly, these upgraded services are available at an additional cost
What is the delivery cost?
We offer different tiers of delivery from standard to white glove.
- Standard shipping is free which includes delivery to your location.
- Silver Standard Shipping is $300 and includes delivery to the room of your choice
- Gold Standard Shipping is $350 and includes delivery to the room of your choice, unpacking of sofa, and debris/package removal
- White Glove is $500 and includes delivery to room of choice, unpacking of sofa, debris/package removal, and assembly of sofa
How will my order ship ?
Your order will be shipped via UPS, FedEx, or LTL (Less Than Truckload) freight shipping. Your shipping confirmation will provide details for your specific carrier.
Where do you ship?
We currently ship to all of the 48 contiguous United States. Unfortunately, we do not ship Alaska, Hawaii, Canada, Mexico, Puerto Rico, and all other countries. Please note that we do not ship to PO Boxes or APOs at this time
When will I get my order?
It typically takes 2-3 days to process your order and then 5-7 business to ship your sofa.
Can I schedule my delivery?
While we are able an estimated delivery window, we cannot provide an option to schedule a specific delivery date/time.