Assembly FAQ
Can I assemble my sofa by myself?
Can I assemble my sofa by myself?
Yes! All of our furniture is designed for simple, stress free assembly. You won't need any tools and most customers are able to put everything together in about 15 - 30 minutes.
How do I book my assembler?
How do I book my assembler?
If you purchased assembly service, once your sofa arrives and all of the boxes are in the room where your sofa will be assembled, please contact Help@AlmondWind.com via email to schedule your Assembly Service appointment. Our team will coordinate your assembly.
Assembly will be conducted by a verified third-party assembler via platforms such as TaskRabbit or Thumbtack. Each assembler is versed in the proper instructions on how to best assemble your sofa configuration before they arrive onsite.
How quickly can I schedule Assembly Service?
How quickly can I schedule Assembly Service?
Typically, we are able to have your assembly appointment scheduled within 24 hours of your initial assembly request. Please note our third-party assemblers are based on area availability. Any specifically requested days and times may not be available. We are unable to schedule assemblies after 5 pm local time. Please note, that due to the wide delivery windows, we do not guarantee same-day assembly and are unable to assemble on certain holidays and blackout dates.
Please also note that we have a 24-hour cancellation policy. If you contact us the same day to cancel, we cannot refund your assembly fee.
I paid for Assembly Service but I decided to assemble the sofa myself. Can I get a refund?
I paid for Assembly Service but I decided to assemble the sofa myself. Can I get a refund?
Yes! If you choose to complete the assembly by yourself and have purchased the Assembly Service, please let us know and we can provide you with a refund for the assembly service.
Please also note that we have a 24-hour cancellation policy. If you contact us the same day to cancel, we cannot refund your assembly fee.
I'm having issues assembling my sofa
I'm having issues assembling my sofa
If you need additional assistance, please reach out to us at help@almondwind.com. Our team will be happy to walk you through the process. If you'd prefer in home support, we can arrange for a trusted technician through Thumbtack or TaskRabbit to come to your residence for an additional fee.
The Valicia Assembly Instructions
The Valicia Assembly Instructions
Easy Moving & Set Up
All Almond Wind products arrive in compact, apartment-friendly boxes designed to navigate stairwells, narrow hallways, and any space with ease. With our tool-free assembly, you’ll have everything set up in just minutes—stress-free and ready to enjoy!
